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Frequently Asked Questions
The Private Exchange service is currently available in New York, Los Angeles and San Francisco.
Our mission: to provide the most coveted reservations at the most coveted times, so we focus on bookings for Thursday, Friday and Saturday nights during prime dining hours.
Depending on availability, we may have same-day reservations available until 5pm EST.
No, changes are not available not through our system or our Concierge team.
Sure is. And it’s all thanks to Cadillac and the 2015 Cadillac ATS Coupe — they’ve done all the heavy lifting for you...
We need your credit card in order to hold the reservation for you. You may cancel your reservation up to 24 hours in advance. If you do not cancel in time, we will pass the non-cancellation charge on to you, up to the amount of $50 per person (transaction fees apply). See more details on our cancellation policy below.
Generally, all cancellations must be made directly with our Private Exchange Concierge team 24 hours prior to the reservation to avoid any fees. If there’s an emergency and you must cancel the same day as your reservation, we ask that you call the restaurant. Some restaurants have specific cancellation policies or no-show penalties, which will be listed on your confirmation email. In cases where there’s a specific policy listed, please follow the listed policy to avoid fees. Note that you will only be charged a fee if we are charged a fee.
To cancel a reservation with more than 24 hours’ notice, please email the Private Exchange Concierge team at any time here or call 646-981-6360 Monday through Friday, between 10am and 6pm EST. For same-day or weekend cancellations, please call the restaurant directly.
You may be charged a cancellation fee. Also, and more importantly, we’ll be mad at you.
You can reach our Private Exchange Concierge team at any time by email here or by phone at 646-981-6360, Monday through Friday, between 10am and 6pm EST.
You're so close, you can taste it.
Usually a coveted reservation like this requires you to be a regular. Or, you know, to bribe a maître d’, a waiter and three busboys. But in this case, it’s compliments of Cadillac and the 2015 ATS Coupe—which is exactly the car you should arrive in. Just follow the steps below, grab a date and show up ready to eat. Simple.
You've Officially Achieved Greatness
You are confirmed for Minetta Tavern on Thursday, September 25, 2014 at 8:30 PM for a party of 4. Exciting times. 24 hours or $50 per person penalty
Now that you have a reservation, you need a way to get there. Design your all new 2015 Cadillac ATS Coupe now.